In the event of theft

In the event of theft, you must immediately report the theft of the car to the competent authorities.

Once a theft report has been made with the authorities, contact TravelCar Customer Service by phone and let us know the case number so that we can start the claim with the insurance and follow up with the authorities.

We invite you to contact our team so they can help you accordingly and work on getting a vehicle at your disposal. If you need more information, do not hesitate to email us at

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