We understand that plans can change. It’s OK, we still like you. We do have some policies though:
- If you cancel more than one week before the start of the rental period, you will be fully reimbursed for the rental.
- If you cancel between one week and 72 hours before the start of your rental, you will be reimbursed 50% of the amount of the rental.
- If you cancel less than 72 hours before the start of the rental, you will not receive a refund.
When booking online, you can opt for the “cancellation insurance” option for $20 which allows you to cancel at any time for a full refund.
To cancel your reservation, you must send an email to firstname.lastname@example.org or call us at 888-807-0209 .
We look forward to seeing you next time!